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Restaurant reel-to-DM ordering playbook

This playbook documents how Settro's promo-reel workflow, Instagram or Facebook DM conversations, and direct-order operations can fit together in one restaurant system.

Workflow

Step 1

Publish a promo reel

Settro turns a restaurant photo into a short-form social asset for Instagram or Facebook.

Step 2

Create message intent

A guest replies in the social channel after seeing the item, offer, or menu content.

Step 3

Continue the order conversation

Settro keeps the conversation moving through message-based ordering instead of an immediate hard redirect.

Step 4

Hand off a cleaner order

The order moves toward the restaurant workflow so staff are not juggling disconnected social inboxes.

Watch the public demo asset

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